Tooling & Automation Lead - Africa

Tooling & Automation Lead - Africa Position Summary The Tooling & Automation Lead is a Senior Manager-level role responsible for identifying, implementing, and managing the technology tools and automation capabilities that underpin KPMG T&I's delivery operations. This role removes manual effort from the delivery workflow - automating governance, reporting, communication, and testing processes - and ensures that KPMG T&I's internal delivery infrastructure keeps pace with the growing scale and complexity of the portfolio. As AI-powered tooling increasingly transforms professional services delivery, this role ensures KPMG T&I remains at the leading edge of technology-enabled service delivery. Key roles and responsibilities:

(a) Delivery Tooling Strategy and Implementation (50%)

▪ Define and maintain KPMG T&I's delivery tooling strategy - selecting, implementing, and managing the technology stack that supports project delivery, governance, and client communication.

▪ Evaluate and implement tooling for project management (Jira, Smartsheet, ADO), document management (SharePoint, Confluence), reporting automation, and communication (Teams, Slack).

▪ Work with the PMO Lead (Block C) to automate portfolio reporting, RAID tracking, and financial forecasting - replacing manual spreadsheet processes with connected, automated systems.

▪ Implement AI-powered tooling where appropriate - including document generation, client reporting, status update automation, and meeting summarisation.

▪ Manage KPMG T&I's tooling infrastructure, including licence management, access controls, onboarding processes, and tool performance monitoring.

(b) Automation and Efficiency Engineering (35%)

▪ Identify manual, repetitive delivery processes across the T&I portfolio and develop automation solutions to eliminate them.

▪ Build automation workflows for common delivery tasks - proposal formatting, status reporting, RAID updates, timesheet consolidation, invoice preparation, and milestone tracking.

▪ Develop and maintain KPMG T&I's testing and automation frameworks for use on software delivery engagements - reducing client testing effort per project.

▪ Collaborate with the Asset Enablement Lead to integrate automation capabilities into the asset library, making them reusable across engagements.

▪ Track and report automation ROI - measuring the delivery hours saved and cost reduction achieved through tooling and automation investments.

(c) Enablement and Adoption (15%)

▪ Drive adoption of KPMG T&I's delivery tooling stack across all capability blocks - providing training, support, and change management to maximise utilisation.

▪ Maintain documentation and user guides for all KPMG T&I delivery tools.

▪ Stay current with emerging AI-powered delivery and automation technologies - evaluating and piloting new tools that could enhance KPMG T&I's delivery efficiency.

▪ Contribute to KPMG's broader technology innovation agenda by sharing insights on tooling and automation trends.

#Thrive with us and #Come as you are Exciting career opportunity KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. Our purpose is to inspire confidence and empower change. We have a notable Africa Footprint serving clients across the continent. KPMG One Africa refers to the KPMG firms in the Southern, East, and West Africa regions. These are comprised of 13 countries from the 3 regional clusters, i.e. Southern Africa: Botswana, Mauritius, Mozambique, Namibia, South Africa, Zambia, and Zimbabwe; East Africa: Kenya, Rwanda, Tanzania, and Uganda; West Africa:

Ghana, and Nigeria. © 2026. KPMG Advisory Services Limited, a Kenyan Limited Liability Company and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

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Academic/ Professional qualifications and Experience:

▪ Relevant degree in Computer Science, Engineering, Technology, or a related field.

▪ Certification in at least one automation or DevOps platform (Power Automate, Azure Logic Apps, Robotic Process Automation, or equivalent).

▪ Minimum 8 years of experience in technology delivery or operations, with at least 3 years in a tooling, automation, or DevOps engineering role.

▪ Hands-on experience building automation workflows using low-code/no-code platforms (Power Automate, Zapier, Make) or scripting (Python, PowerShell).

▪ Experience with project management tooling (Jira, ADO, Smartsheet) and portfolio reporting automation.

▪ Exposure to AI-powered productivity tools and their application in professional services delivery.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

▪ Technology curiosity: energised by finding and implementing better tools - stays current with the evolving landscape of delivery automation and AI productivity.

▪ Practical automation mindset builds automations that work reliably in complex, messy real-world delivery environments.

▪ User empathy: designs tools and automations that delivery teams will actually use - not solutions that are technically elegant but practically ignored.

▪ Analytical discipline: measures the impact of tooling investments in terms of hours saved, error rates reduced, and delivery quality improved.

▪ Cross-functional collaboration works effectively with PMO, delivery, and asset teams to identify automation opportunities and drive adoption.

▪ Communication: able to explain technical automation concepts to non-technical delivery professionals.

▪ Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.

▪ Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.

▪ Personal effectiveness - Excellent report-writing and presentation skills.

▪ People management - Leadership & management skills.

▪ Performance management - Be a performance manager to the team in line with performance management guidelines.

▪ Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements

▪ Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce. We offer:

▪ An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.

▪ Continuous learning and development.

▪ Exposure to multi-disciplinary client service teams.

▪ Unrivalled space to grow and be innovative.

▪ Opportunity for international travel.

#Thrive with us and #Come as you are Exciting career opportunity If your career aspirations match this exciting opportunity, please use the link below to apply:

Tooling & Automation Lead – Candidate’s Summary. Filling the link is mandatory for consideration alongside your application to talentrecruit@kpmg.co.ke quoting ‘Tooling & Automation Lead’ The role will be shortlisted on a rolling basis. Please note that only shortlisted candidates will be contacted. © 2026. KPMG Advisory Services Limited, a Kenyan Limited Liability Company and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

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