Quality, Methods & Reuse Lead - Africa
KPMG
Kenya
- Location
- Kenya
- Listed
- Listed Yesterday
- Last checked
- Yesterday
- Source
- KPMG
Job description
Quality, Methods & Reuse Lead - Africa Position Summary The Quality, Methods & Reuse Lead is a Senior Manager-level role responsible for establishing, maintaining, and enforcing KPMG T&I's delivery quality standards, methodology frameworks, and reuse discipline across all five capability blocks. This role ensures that KPMG T&I's delivery approach is consistently excellent - not dependent on individual talent variation - and that the intellectual assets developed through delivery experience are systematically codified and reused.The Quality and Methods Lead is the structural mechanism that prevents quality from degrading as delivery volumes grow. Key roles and responsibilities:
(a) Quality Framework and Delivery Standards (50%)
▪ Design, document, and maintain KPMG T&I's quality management framework, including deliverable standards, peer review processes, client acceptance criteria, and quality gate requirements.
▪ Conduct quality reviews on client-facing deliverables across all capability blocks, ensuring consistency, accuracy, and alignment with KPMG's professional standards.
▪ Develop and enforce KPMG T&I's deliverable templates and style standards, covering presentations, reports, architecture documents, and executive briefings.
▪ Maintain KPMG T&I's methodology framework for all core service offerings ensuring each capability block has a defined, documented, and consistently applied delivery approach.
▪ Manage the T&I quality assurance review process for major deliverables including pre-submission review, client feedback incorporation, and post-engagement quality assessment.
(b) Reuse Discipline and Methods Adoption (35%)
▪ Work with the Asset Enablement Lead to ensure that delivery assets are structured, documented, and accessible in a way that makes reuse the path of least resistance for delivery teams.
▪ Measure and track methodology adoption rates across the T&I portfolio identifying teams and engagements where bespoke approaches are being used instead of KPMG's standard methods.
▪ Conduct post-engagement retrospectives capturing lessons learned, methodology gaps, and improvement opportunities from completed engagements.
▪ Drive a culture of reuse within KPMG T&I celebrating contributions to the asset library and recognising teams that demonstrate high reuse rates.
▪ Collaborate with the Tooling Lead to embed quality checks and methodology prompts into KPMG T&I's delivery tooling stack.
(c) Capability Development and Learning (15%)
▪ Design and deliver KPMG T&I's internal methodology training programme ensuring all delivery professionals understand and apply KPMG's delivery standards.
▪ Maintain KPMG T&I's competency framework for delivery roles defining the knowledge, skills, and behaviours expected at each grade.
▪ Contribute to KPMG T&I's external thought leadership on delivery excellence, methodology innovation, and quality management in technology consulting.
▪ Benchmark KPMG T&I's quality standards against Tier-1 consulting firms and develop improvement roadmaps to close gaps. #Thrive with us and #Come as you are Exciting career opportunity KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. Our purpose is to inspire confidence and empower change. We have a notable Africa Footprint serving clients across the continent. KPMG One Africa refers to the KPMG firms in the Southern, East, and West Africa regions. These are comprised of 13 countries from the 3 regional clusters, i.e. Southern Africa: Botswana, Mauritius, Mozambique, Namibia, South Africa, Zambia, and Zimbabwe; East Africa: Kenya, Rwanda, Tanzania, and Uganda; West Africa:
Ghana, and Nigeria. © 2026. KPMG Advisory Services Limited, a Kenyan Limited Liability Company and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.
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Academic/ Professional qualifications and Experience:
▪ Relevant degree in Business, Technology, Quality Management, or a related field.
▪ ISO 9001 Lead Auditor, Six Sigma Green/Black Belt, or equivalent quality management certification preferred.
▪ PMP or PRINCE2 certification preferred.
▪ Minimum 8 years of experience in technology consulting, with at least 3 years in a quality management, methodology, or practice development role.
▪ Demonstrated experience designing and implementing quality frameworks in a professional services or consulting environment.
▪ Strong technical writing capability and able to produce clear, structured methodology documentation.
Technical competencies & Personal attributes:
Demonstrate and articulate KPMG values as well as proven capability in:
▪ Quality obsession: personally high standards for written work, delivery methodology, and professional output sets the bar for KPMG T&I.
▪ Systematic thinking: able to design structured frameworks that bring consistency to inherently variable consulting delivery.
▪ Influence and coaching: able to raise the quality standards of senior delivery professionals through constructive challenge and example.
▪ Detail orientation naturally catches errors, inconsistencies, and methodology deviations that others overlook.
▪ Continuous improvement mindset: views quality management as an ongoing process of learning and refinement rather than a compliance function.
▪ Communication: clear and precise written and verbal communicator able to translate complex methodology concepts into practical guidance for delivery teams.
▪ Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
▪ Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
▪ Personal effectiveness - Excellent report-writing and presentation skills.
▪ People management - Leadership & management skills.
▪ Performance management - Be a performance manager to the team in line with performance management guidelines.
▪ Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
▪ Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce. We offer:
▪ An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
▪ Continuous learning and development.
▪ Exposure to multi-disciplinary client service teams.
▪ Unrivalled space to grow and be innovative.
▪ Opportunity for international travel.
#Thrive with us and #Come as you are Exciting career opportunity If your career aspirations match this exciting opportunity, please use the link below to apply:
Quality, Methods & Reuse Lead – Candidate’s Summary. Filling the link is mandatory for consideration alongside your application to talentrecruit@kpmg.co.ke quoting ‘Quality, Methods & Reuse Lead’ The role will be shortlisted on a rolling basis. Please note that only shortlisted candidates will be contacted. © 2026. KPMG Advisory Services Limited, a Kenyan Limited Liability Company and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.
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